Chrome Broswer Extension

Identify Rogue Guests in GuestPoint

Good to Book works within GuestPoint to help short-term accommodation providers identify Rogue Guests before confirming bookings. Receive alerts when guest details are recognised in Incident Reports within the Good to Book Network. No guest fees. Fully compliant.

Enable Good to Book in GuestPoint

Trusted by hospitality businesses across Australia & New Zealand

Good to Book

Designed to identify problematic, disrespectful guests causing disruption, destruction and harm to other guests and staff

By checking guest details against a secure network of Incident Reports submitted by authorised accommodation providers, Good to Book gives your team visibility at the time of booking, when decisions matter most.

Flag potential risks before arrival

Avoid preventable disruption

Protect your property and reputation

How Good to Book works in GuestPoint

Install the Chrome Extension

Add the Good to Book extension from the Chrome Web Store.

Pin the Extension

Pin the extension in Chrome for easy access.

Sign In

Sign in using your Good to Book membership.

Save a Reservation

When a reservation is saved, guest details are checked and a notification confirms the outcome.

Where guest details are recognised, the linked Incident Report is available for review before confirmation. The booking decision remains entirely with the accommodation provider.

Risk alerts, built into your workflow

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Supporting accommodation providers across the sector

Good to Book works for providers of every size, from family-run operations to large-scale groups managing multiple properties.

Hotels & Motels

Reduce risk, protect staff, and maintain property standards with early guest intel.

Holiday Parks & Serviced Apartments

Safeguard shared spaces and ensure smooth day-to-day operations.

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Short-stay & Holiday Rentals

Prevent costly damage, missed payments, and disruptive guest behaviour.

Student, Group, and Event Accommodation

Catch risk signals early in high-volume, fast-turnover bookings.

Commonly Reported Incidents

Agreed rules broken

Credit card fraud

Malicious chargebacks

Illicit substance

Threatening behaviour

Outstanding fees

Excessive mess

Police incident filed

Theft and damage

All reports are submitted by authorised providers and handled within structured compliance standards.

A Good to Book membership in GuestPoint checks every reservation within the Good to Book Network

Enquire further about GuestPoint

Or chat with a friendly sales team member